Privacy Policy
Last updated: June 2025
At handivive.com, your privacy is of paramount importance. This policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect personal information you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact our support team. This includes your name, email address, phone number, shipping address, billing address, and payment details. We also automatically collect certain data such as your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.
2. How We Use Your Information
We use your information to process and fulfil your orders, communicate with you regarding your purchases, send you marketing communications (with your consent), improve our website and services, detect and prevent fraud, and comply with legal obligations.
3. Data Protection & Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and restricted access controls to safeguard your personal data. Your payment information is encrypted and never stored on our servers in plain text. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and serve personalised content. You may control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of the website. We use both session cookies and persistent third-party cookies for analytics and advertising purposes.
5. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering shipments, and conducting marketing campaigns. These partners are contractually bound to protect your data and may not use it for any purpose other than the services they provide to us.
6. Your Rights
You have the right to access, update, correct, or delete your personal information at any time. You may withdraw consent to marketing communications, request a copy of the data we hold about you, and lodge a complaint with the relevant data protection authority. To exercise these rights, please contact us using the details below.
7. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at support@handivive.com or write to us at handivive.com, Sherghati, Bihar, India.